Data protection policy

V04.00 20200203

Dear user,

The privacy of your personal data and transparency in its processing are top priorities of our corporate policies and regulatory requirements.

This document outlines our Privacy Policy developed in compliance with current regulations, informing about the general corporate policies regarding the protection of personal data, as well as specific policies affecting users of this web platform regarding personal data processed or collected through it. This is intended for users to determine, freely and voluntarily, whether they wish to continue using it and its tools, and to provide the personal data that may be required or obtained about them when accessing and using this website. Additionally, we provide information about the processing of personal data that may be provided through its various utilities, tools, and options.

Data Controller

The owner of this web platform and responsible for processing your personal data during navigation and use of this website and any of its contents and options is THE TIME SELLER, S.L.U. (hereinafter "TTS") with VAT number B-97985527 and registered address in Alfafar (Spain), Calle Menéndez y Pelayo, nº 11-1, CP 46910. The company is registered in the Mercantile Registry of Valencia, Volume 8809, Book 6095, Folio 82, Section 8, Sheet V-126334, holder of the trade names and distinctive symbols "The Time Seller" and the domain "", as well as the website hosted under said address, made available to customers and users to inform about its corporate identity, activities, products, and services, as well as to offer various contents, tools, utilities, products, and services. If you need more information or wish to make any request or claim, you can directly contact our privacy officer at the email address:

Data Processed

The data we process during navigation and use of this website and any of its contents and options are browsing data. To manage your contact and information requests, your name and email address will be necessary. In case of registering as a new user and customer, along with identifying and contact details, we will process data regarding your personal circumstances such as date of birth, age, address, and economic and banking data such as account number, and any additional information necessary within the framework of the operation, functionality, and management of the platform or for the subscription or provision of any of our products and services made available to you through it, including recipient data.p>

If you provide us with third-party data, you must have their consent, exempting TTS from any liability arising from this.

Fields marked in forms with an asterisk (*) are mandatory, and failure to complete them will prevent us from attending to your request or petition. In particular, the personal data you provide when completing contact forms, online assistance, subscription to services/news, registration or sign-up as a user/customer identified with an asterisk are "mandatory", necessary to handle your request, provide information, content, product, or service requested and/or maintain contact with the user, according to its nature.

Purpose of Processing

The data will be processed, depending on the purpose for which they are collected, to allow you to navigate and use the platform, manage and attend to your information requests, provide you with the information, products, services, utilities, and contents you request, maintain contact and manage TTS's legal obligations associated with all of this. Managing and maintaining contact may involve sending electronic communications of informative and, if applicable, commercial content. The data may be processed and included in TTS's files in order to attend to these requests and enable the management of the relationship and contact. We understand that we already have your consent for all this from the moment you provide us with your personal data via telephone, electronic or postal means.

Duration of Processing

The data will be processed and kept for as long as necessary to fulfill the purposes for which they were collected, unless the user revokes their consent, requests deletion, limits processing, requests data portability, or opposes processing, except for those data that must be kept for longer periods legally established, in order to meet any legal or contractual obligations that may arise from the relationship maintained and/or processing. In case your data is used for more than one purpose with different deadlines, we will keep your data applying the longest retention period.


The legal basis for processing your data is to allow you to use the platform and provide you with the information, products, services, utilities, and content made available to you through it that you request, in accordance with your own requests and consent and, where applicable, to fulfill our contractual commitments and obligations. Likewise, the legal basis for sending you any communication of informative and commercial content is your own request, as well as the legitimate commercial interests of TTS. The legal basis for analyzing the visits and preferences of web users is our own interest in adapting and offering a better navigational experience, information, and service. The processing of data as a user/customer for commercial and marketing purposes regarding TTS's goods and services or similar is also based on the legitimate interest recognized by current legal framework and, in the absence of such connection, based on said interests and consent. In any case, we consider that we have your consent for the processing of your data for the purposes indicated from the moment you provide them to us by telephone, electronic or postal means, taking into account the context in which they are provided.

Minors and Legal Incapacity

This web platform and its contents are intended for individuals of legal age or legal entities interested in them. Subscription to any service or acquisition of any content must be made by persons with legal capacity to do so. TTS is not responsible for the acts carried out by persons without the necessary legal capacity or by altering or concealing their conditions that incapacitate them from carrying out such acts.

Data Communication

Data will not be disclosed to third parties except in cases legally provided for, or when authorized by you or necessary for the management of any request, provision of any content or product, provision of any service, and/or for the operation of the platform, its options, utilities, and/or functionalities, and exclusively in that context. The recipient's data of any order placed by the user will be communicated to transport and courier companies to enable delivery. Data may be processed by service providers related to TTS that involve such processing within the framework of their provision, such as web hosting service providers, infrastructure, or others. On the other hand, download services and telephone/electronic communications inevitably involve automated technical operations and procedures of interconnection, transit, and storage, as well as communications, transfers, and interconnections with third parties, especially with platforms, networks, and operators that involve the processing of sender and recipient data. The platform may contain links to information, services, contents, and applications operated by third parties subject to their own privacy policies that you must consult before requesting them.

Security Measures

TTS undertakes to comply with its obligation of confidentiality and secrecy of personal data processed and adopts the security measures required by legislation on privacy to reasonably ensure their protection and prevent their alteration, loss, treatment, or unauthorized access, taking into account at all times the state of technology. However, TTS cannot fully guarantee the absolute invulnerability of its security systems or third parties', since no security measure currently installed is absolutely unbreakable, so TTS will not be responsible in any case for incidents that may arise regarding personal data when they derive from an attack or unauthorized access to its systems in such a way that it is impossible to detect it by the security systems implemented, without prejudice to the possible obligation to report the incident to the competent authorities and affected users.

User Rights

You can revoke at any time any particular authorization you have given for the processing of your data in the legally established terms, which could entail the impossibility of using the services and utilities associated with it. Likewise, you can exercise the rights legally recognized by current legislation regarding your personal data, among others, the right of access, rectification, and, where appropriate, deletion, portability, limitation of processing, or objection, by submitting your written request along with a copy of your ID or any other equivalent document proving your identification, to the following address: Calle Menéndez y Pelayo, nº 11-1, CP 46910 Alfafar (Spain). All this without prejudice to the rights that assist you to make any claim in defense of your rights and interests before the Spanish Data Protection Agency.

User Commitments

You must keep the data provided properly updated, being responsible for damages and losses that TTS and/or third parties may suffer as a result of the lack of truthfulness, inaccuracy, lack of validity, and authenticity of the data provided. TTS is exempt from any liability arising from the lack of truthfulness and timeliness of the information provided, as well as from any damage or harm that you may suffer as a result of all this. TTS reserves the right to delete or destroy the information provided by you that may be in its files without prior notice, especially if it detects the lack of truthfulness, accuracy, or timeliness of the same.

Commercial and Promotional Communications

TTS may process your personal data provided to send you electronic communications with information regarding products, services, promotions, offers, events, or news relevant to "TTS" users. When such communication is made, it is addressed solely and exclusively to those users who have requested such information or to our customers by virtue of the relationship established in that capacity who have not expressed their refusal to receive them. However, if you wish to stop receiving any commercial or promotional communication from us, you can request to unsubscribe by clicking on the link provided for this purpose in the body of such communications or by sending an email to Likewise, you can indicate your refusal to receive them through the checkbox that may be enabled in the data collection forms, in accordance with their nature and purpose.

International Data Transfers

We do not carry out international data transfers, except in the context of orders placed by you to be delivered outside the EU, in which case, they are carried out in accordance with the requirements of current legislation.

Inquiries, Requests, and Complaints

If you have any questions, wish to make any requests, or file any complaints, you can contact us at the following address:


This privacy policy may be modified in the future, especially to adapt it to current legislation at all times, corporate codes or conduct to which we adhere, and instructions from national and European authorities on privacy, so we recommend users of the platform to periodically consult it, in order to know the modifications that may occur.

IMPORTANT: In case of differences or contradictions between the versions of this policy published and/or translated into other languages, the Spanish version shall prevail at all times.